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First redemption checklist
ID documents, payout method and why requests stall.
First redemptions take longer because operators verify identity. Prepare before you hit the minimum, not after.
Operators commonly review requests within one to five business days, then pay by bank transfer or a similar method.
Key points
- Government ID that matches your account name
- Proof of address if requested
- A payout method in your own name
- Meet any playthrough requirement on your SC
- Confirm your state is still eligible
